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Prompt · Customer service

A welcome sequence for new customers

Make new customers feel cared for and get to value fast.

Recommended context

What customers buy, what success looks like for them, and how you reach them.

The prompt

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~/prompts/onboarding-welcome-sequenceCopy prompt
Write a short welcome sequence for new customers.

What they bought: {{product}}
What success looks like for them: {{success}}
How I contact them: {{channel}}

Give me 3 messages:
1. Welcome, and what to do first.
2. A tip that helps them get an early win.
3. A check-in that invites a reply.

Keep each short, warm, and human. Tell me the best timing for each.

Placeholders you have not filled stay as {{tokens}} so you can finish later.

Good follow-ups

  • Add a fourth message asking for a review.
  • Rewrite for a higher-touch, personal tone.

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A welcome sequence for new customers: AI prompt · SDEN